From e0b36016aa5eb66fb758461cdad3abe15e0d8ce5 Mon Sep 17 00:00:00 2001
From: jamesread <contact@jwread.com>
Date: Tue, 25 May 2021 14:16:27 +0100
Subject: [PATCH] Issues is a fine place to ask for support.

---
 .github/ISSUE_TEMPLATE/support_request.md | 40 +++++++++++++++++++++++
 1 file changed, 40 insertions(+)
 create mode 100644 .github/ISSUE_TEMPLATE/support_request.md

diff --git a/.github/ISSUE_TEMPLATE/support_request.md b/.github/ISSUE_TEMPLATE/support_request.md
new file mode 100644
index 0000000..10017ff
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/support_request.md
@@ -0,0 +1,40 @@
+---
+name: Support request
+about: Need some help? Got an error message?
+title: ""
+labels: support
+assignees: ''
+
+---
+
+**What seems to be the problem?!**
+
+If you are getting an error message, then please copy/paste, or better, provide
+a screenshot to show us exactly what is wrong.
+
+**What package/file/container did you use to install OliveTin?**
+
+eg: OliveTin-1234-x86_64.rpm
+eg: Container from Dockerhub - please include the version number
+
+**Your config.yaml**
+
+```
+Please copy-paste your config.yaml here
+
+You don't need to include anything under "actions:" unless that is where your
+error probably is.
+```
+
+**OliveTin logs**
+
+If possible, please copy and paste your OliveTin logs from when the error happened.
+
+**Screenshot of WebDeveloper console logs**
+
+If you know how, and if you think it's relevant, a screenshot of the
+WebDeveloper console from when you clicked a button is often really helpful. 
+
+**Anything else?**
+
+Add any other context about the problem here.