diff --git a/.github/ISSUE_TEMPLATE/support_request.md b/.github/ISSUE_TEMPLATE/support_request.md new file mode 100644 index 0000000..10017ff --- /dev/null +++ b/.github/ISSUE_TEMPLATE/support_request.md @@ -0,0 +1,40 @@ +--- +name: Support request +about: Need some help? Got an error message? +title: "" +labels: support +assignees: '' + +--- + +**What seems to be the problem?!** + +If you are getting an error message, then please copy/paste, or better, provide +a screenshot to show us exactly what is wrong. + +**What package/file/container did you use to install OliveTin?** + +eg: OliveTin-1234-x86_64.rpm +eg: Container from Dockerhub - please include the version number + +**Your config.yaml** + +``` +Please copy-paste your config.yaml here + +You don't need to include anything under "actions:" unless that is where your +error probably is. +``` + +**OliveTin logs** + +If possible, please copy and paste your OliveTin logs from when the error happened. + +**Screenshot of WebDeveloper console logs** + +If you know how, and if you think it's relevant, a screenshot of the +WebDeveloper console from when you clicked a button is often really helpful. + +**Anything else?** + +Add any other context about the problem here.